Due to the high demand for academy seats and the complexity associated with the logistics of rescheduling and cancellations of training programs, the following terms and conditions apply:

RESCHEDULING FEES

If you reschedule more than 14 days prior to the first day of the training program date:

  • One free reschedule
  • $200 reschedule fee thereafter

If you reschedule more than 2-14 days prior to the first day of the training date:

  • $450 reschedule fee

Rescheduling will not be granted less than 2 days prior to the first day of any training program. If you wish to enroll into a future training program, you will be required to pay the full cost of the new training program.

CANCELLATION FEES

If you cancel more than 14 days prior to the first day of the training program:

  • $250 cancellation fee

If you cancel more than 2-14 days prior to the first day of the training program:

  • $450 cancellation fee

Refund will not be issued for cancellations that occur less than 2 days prior to the first day of the training program or for “No Shows”. If you “No Show” to the first day of the training program, you will forfeit your seat and no refund will be granted. If you wish to enroll into future training program, you will be required to pay the full cost of the new training program.

PAYMENT PLAN FEES

If you cancel your training program at any time, the initial deposit is nonrefundable. All other standard rescheduling and cancellation fees apply.

ADDITIONAL PAYMENT PLAN TERMS: 

The initial payment is nonrefundable and will reserve your training program seat for the selected training program date. You will have two remaining payment(s) due for your training program. Each payment will be automatically billed using the credit card on file for your account. If you wish to change your payment method, please contact (408) 478-9912 a minimum of seven (7) days prior to your scheduled payment date. The full training program payment must be received a minimum of 15 days prior to the training program date. If any of your scheduled payments are not received on the scheduled payment date, you will automatically be rescheduled to another training program date.